Services

Pieri provides its clients with a wide range of services before and after-sales. In every phase of the project Pieri is a versatile and reliable partner that interacts with its clients providing its best technical and commercial support.

The after-sales department follows directly every phase of the installation and commissioning of the machines, it is involved in supplying spare parts, takes care of the requests for update and suggests implementations and upgrades. Optimising the performances of a new system supplied by Pieri also depends on the training of the operators. Pieri offers training sessions to the operators specifically designed to optimise the functionality and performance of a new plant.

The simplicity of the functioning of the Pieri system and the completeness of the documentation supplied, ensure a perfect integration with the operating procedure of every client. The after-sales department offers to its clients the guarantee of being supported for quick and swift resolutions whenever required. Pieri also proposes various formulas of maintenance (based on contract or single intervention) for the system supplied.

At the end of the maintenance service, Pieri presents a detailed report on the mechanic devices, electrical and electronics components which represents for the client a valuable aid in regards to the planning of eventual future modifications or replacements.